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DELIVERY AND RETURN CONDITIONS

The BUYER declares that they have read and are aware of the basic characteristics of the product, the sales price, the payment method, and preliminary information regarding delivery on the SELLER's website, http://www.hasbal.com.tr , and that they have provided the necessary confirmation electronically.

The product subject to this contract will be delivered to the BUYER or the person/entity at the address indicated, within the time frame specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that the legal 30-day period is not exceeded.

If the product subject to this contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses delivery.

The SELLER is responsible for delivering the product in good condition, complete, conforming to the specifications stated in the order, and including any warranty documents and user manuals, if applicable.

Delivery of the product subject to this contract is conditional upon the SELLER receiving a signed copy of this contract and payment being made by the BUYER using their preferred payment method. If, for any reason, payment is not made or is cancelled in the bank records, the SELLER shall be deemed released from the obligation to deliver the product.

If, after delivery of the product, the bank or financial institution fails to pay the SELLER the product price due to the unauthorized or unlawful use of the BUYER's credit card by unauthorized persons, not resulting from the BUYER's fault, the BUYER is obligated to return the product to the SELLER within 3 days, provided that the product has been delivered to the BUYER. In this case, the shipping costs shall be borne by the BUYER.

If the SELLER is unable to deliver the product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or disruptions to transportation, the SELLER is obligated to inform the BUYER. In this case, the BUYER may choose to cancel the order, replace the product with an equivalent if available, and/or postpone the delivery until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded in full within 10 days.

Products sold with or without a warranty certificate that are found to be faulty or defective can be sent to the SELLER for necessary repairs under the warranty conditions; in this case, the shipping costs will be covered by the SELLER.

The BUYER has the right to withdraw from the contract within 7 days of delivery of the product to themselves or to the person/entity at the address indicated. To exercise this right, notification must be given to the SELLER by fax, email, or telephone within this period, and the product must be unused, in accordance with the provisions of Article 6. If this right is exercised, it is mandatory to return the original invoice and a copy of the delivery receipt confirming that the product delivered to the third party or the BUYER has been sent back to the SELLER. The product price will be refunded to the BUYER within 7 days of receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost for the product returned due to the right of withdrawal will be covered by the SELLER.

The right of withdrawal cannot be exercised for products that are non-returnable due to their nature, single-use products, software and programs that can be copied, consumables, perishable or expired products, and services.

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